2. A wide variety of services 

Having the support of compassionate, competent carers as we get older drastically improves our peace of mind and sense of independence. As a carer, you may find yourself helping with the weekly shop, preparing and dispensing vital medications or building up a person’s confidence to take on new responsibilities. 

“We provide a range of services for our clients, aimed at improving people’s quality of life across the board,” says Lisa. “New starters will accompany more experienced colleagues to learn about the many aspects of home care. Whilst previous experience is always welcome and appreciated, if you’re a hardworking, sympathetic person then it's likely you already have all the credentials!” 

3. Accessible learning programmes to develop new skills 

Aiding people with their daily routines and safeguarding their health can be a daunting task at first. By setting up an online training portal, new staff can be guided through the essential modules that provide a wealth of information. After completing the accredited mandatory courses, Lisa and Peter can nurture the interests of their carers and advise on specialisations. 

“Providing opportunities for our staff to progress is a major part of our new direction,” Lisa adds. “Having an online training portal is an excellent system for growth - carers can tell us what they’d like to learn in our weekly meetings. We can then log in to our system and upload a new module straight away. There’s always more to explore and discover.” 

4. A flexible, friendly working environment 

Knowing that your colleagues are always on your side is vital to feeling at home within your role. This is even more crucial within a demanding environment such as care, when you don’t always know what's around the next corner. 

“Fostering an honest, upfront approach to communication and safeguarding the wellbeing of staff is one of the cornerstones of a happy workplace,” says Peter. “Our door is always open for staff who need a chat when something’s on their mind. We’re also in the process of hiring an in-house mental health first aider, so that our carers can speak to someone qualified whenever they need to. 

“Our shift patterns work around the existing schedules of our carers. We have staff that start at 9am so they can drop the kids off at school, and others that start at 5pm due to other commitments. It’s an extremely flexible working schedule.”